FoxBrains.com: Looking for MT HR & Engineer Trainee

FoxBrains.com: Looking for MT HR & Engineer Trainee: Looking for Management Trainee for the esteemed client of FoxBrains Consultants MBA – HR for Training MT · Number - 01 ...

FoxBrains.com: Urgently Looking for Sr. Customer Service Executiv...

FoxBrains.com: Urgently Looking for Sr. Customer Service Executiv...: Looking for Sr. Customer Service Executives - 4 Positions - Posting date: 31st Jan,2012 The client of FoxBrains Consultants aims to...

Looking for MT HR & Engineer Trainee

Looking for Management Trainee for the esteemed client of FoxBrains Consultants

MBA – HR for Training MT

·         Number - 01

·         1-2 yrs exp with bent towards HR training,

·        Excellent communication  – Should be ready for PAN India trainer role in future,

·         Reports to GM – Training for PAN India role.

·         Looking for only MALE Candidate

·         Salary – 20 K per month

Engineer Trainees for Key partners othe client of Foxbrains Consultants technical product Training at site ( LUDHIANA/ Chandigarh )

Nos - 4

1-2 Years experience ,

Engineers – Mechanical / electrical ,

Excellent communication Skills.

Salary -20K per Month

Only Male Candidate may apply

Job Profile:

1. Conducting training programs for customer personnel on basic operating principles of the machines and their maintenance parameters.

2. Being a single point source of all training activities in the region

3.Conduct Machine Audits at the customer sites to analyze the condition of the machines.

4.Providing  technical support  to the Sales and Service Personnel with assistance in demonstrations and installation of machines

5.Conducting performance audits on machines and preparing product performance reports.

6.Providing lead generations for Sales and service

You may send your resume to jobs@foxbrains.com.

Urgently Looking for Sr. Customer Service Executives

Looking for Sr. Customer Service Executives - 4 Positions  - Posting date: 31st Jan,2012

The client of FoxBrains Consultants aims to be a global and leading provider of premium concierge & lifestyle services to key target clients segments, This position is responsible for delivering professional and expert  Concierge and life style services to the client’s customers. To be responsible for the day to day management & development of Concierge & lifestyle case management.

Required Skills & knowledge

Relevant Experience in Travel, Tourism, Hospitality, Retails, Hotels, Guest Services

Keen interest in worldwide life style products (Shopping, Sports, Culture, Travel etc.)

Age : 21 to 25 Years

Qualification: Graduate

Experience: 2 Years

Should be open for 24X7 |  No Cabs 

Salary – up to 18K CTC per month + Allowances | Allowances are up to 7-10K every month –Depending upon the shifts

You may send your resume to jobs@foxbrains.com

For more information, please visit www.foxbrains.com

Looking forward to hire Freelance Recruiters / Business Development Professional

FoxBrains Consulting is a leading executive search firm based out of NCR, Delhi. We are on our way to expand to other parts of the country. Our clientele includes some of the well recognized brands pan India.

We have following verticals catering to needs for varied recruitment Solutions;

Recruitment Solutions

Training & Development

FoxBrains specializes in providing quality recruitment services in  IT, ITES, Pharmaceuticals, Retail, Telecom, Healthcare, Automobiles, Media and Manufacturing Sectors.

We are looking forward to hire few freelance recruiters & Business development professionals.

Freelance Recruiters will be associated with FoxBrains as Consultants-Talent Acquisition who will work for us and source candidates for us. We will share a percentage of the revenue with the associated consultants (Freelance recruiters). The terms and condition of the freelance recruiters will be mutually agreed.

Freelance Business Development Professionals will be associated with FoxBrains as freelance BD (Business Development) Consultant. Business development will involve empanelment with companies/Institutes for their recruitment / Training solutions . We will share a percentage of the revenue with the freelance BD consultants on mutually agreed terms & conditions.

Best Regards,

Team FoxBrains

mail id : jobs@foxbrains.com

Urgent requirement for Asst. Manager Sales for Mumbai Location

Job Title: Asst Manager Sales
Location:  Fort, Mumbai


Salary Range : 25 k to 28 k


Job Profile:
Develop the market, 
Meeting with Corporate people , Student Consultant, 
Film Shooting company and HNI peoples listed by RBI/Central banks in order to generate the business of organisation. 
The selected candiddates will deal in Outward Remittance.


Qualification :  Graduate/PG.
Experience: 3 year to 5 year
Candidate should be from proper sales background and must have two wheelers


Interested candidates may send their resume to jobs@foxbrains.com

Looking forward to hire Customer Support Executives in Delhi

An esteemed Client of Foxbrains.

FoxBrains Consulting empower individuals, organizations and businesses with our unique services. Diversification being our core strategy. We specialize in recruitment, campus drives and training services. Our mission is to provide quality resources and services.

We are committed for quality performance and we assure you of a high level of integrity and speed in the assignments we undertake. The only constant in business is change, with a highly mobile workforce, changing demographics and more choices than ever before, organizations are demanding more and individuals expect more.

www.foxbrains.com

Job Description

The Company aims to be a global and leading provider of premium Concierge & Lifestyle & Medical assistance services to key target client segments. This position is responsible for delivering professional and expert Concierge and Lifestyle / Medical Assistance services to our client's customers.

To be responsible for the day-to-day management and development of Concierge & Lifestyle or Medical Assistance Case Management.

Specific Responsibilities

• To ensure that mandated service levels are adhered to on an individual, shift and team basis.
• To provide services within the contractual scope of services.
• To deliver the highest quality of service to clients and ensure high customer satisfaction.
• To document all manners related to each request for assistance using the forms and Systems made available by the Company to ensure continuity of service 24 hours a day.
• To ensure and fulfill service requests from Intl. Client's clients by manning the telephone, SMS, web chat and other communication systems in the manner prescribed in the Intl. Client's procedure manual and communicate all file information to all relevant parties.
• To manage cases in a professional and timely manner according to Company quality standards.
• To up-sell Concierge & Lifestyle or Medical services through intelligent and warm Conversation with customers to understand their unspoken needs.
• To contribute to the financial viability of the Company by providing the billing department with updated billing instructions, by providing the accounts department with relevant information on services providers/correspondents used and by securing payment prior to delivery of services to non-members.
• To represent the client’s branding.
• To protect all customers personal data at all times and escalate when there is an incident.
• Assist in the expansion of the Intl. Client's network by extracting all relevant information on new service providers from the case files and channel this information to Global Assistance Network Team.
• Cultivate the Intl. Client's network of service providers and correspondents by building and maintaining a professional working relationship with them in the course of case handling.
• To support shift leaders, supervisors, AOM/ OM to achieve target service delivery and financial goals.

Other Duties :

• To work within and adhere to all Intl. Client's’s policies and procedures.
• To own and manage specific customer programs assigned.
• To stimulate team work with all departments.
• To carry out any other reasonable duties as requested by the reporting manager and other senior management members.
• To work as per the roster of the duties to fulfill the needs of the post.
• To be on-call as directed by the reporting manager and give advice to callers accordingly.

Qualifications

Graduate / Post- Graduate

Additional Information

• Must have 1 to 4 years customer service experience
• Should possess excellent communication skills
• Should be a good listener
• Should able to handle domestic / International customer's queries
• Relevant experience in Travel, Tourism, Hospitality, Retail, Hotel / Guest Services.
• Keen interest in worldwide lifestyle (shopping, sports, culture, travel etc).
• Ability to work independently and perform well with little supervision.
• Able to work in a calm, logical and professional manner at all times.
• Ability to multitask and handle multiple requests at the same time.
• Be detail oriented and collect all required data to ensure that the highest standards of service are met.
• Have excellent computer skills; proficient in using the internet for information gathering; good skills in Microsoft offices i.e. words, excel.
• Good telephonic etiquette.
• Creative & out of the box thinking.
• Excellent verbal & written communication skills (English).

Salary: CTC - INR 2,00,000 - 3,50,000 P.A. Best in the industry

Industry: BPO, Call Centre, ITeS

Functional Area: ITES/BPO/KPO, Customer Service, Ops.

Role Category: Voice

Role: Associate/Senior. Associate -(NonTechnical)

Keyskills: Customer Service, Customer Service Executive, Customer Support, Customer Care

mail  : jobs@foxbrains.com

Looking forward to hire Freelance Recruiters / Business Development Professionals

FoxBrains Consulting is a leading executive search firm based out of NCR, Delhi. We are on our way to expand to other parts of the country. Our clientele includes some of the well recognized brands pan India.

We have following verticals catering to needs for varied recruitment Solutions;

Recruitment Solutions

Training & Development

FoxBrains specializes in providing quality recruitment services in  IT, ITES, Pharmaceuticals, Retail, Telecom, Healthcare, Automobiles, Media and Manufacturing Sectors.

We are looking forward to hire few freelance recruiters & Business development professionals.

Freelance Recruiters will be associated with FoxBrains as Consultants-Talent Acquisition who will work for us and source candidates for us. We will share a percentage of the revenue with the associated consultants (Freelance recruiters). The terms and condition of the freelance recruiters will be mutually agreed.

Freelance Business Development Professionals will be associated with FoxBrains as freelance BD (Business Development) Consultant. Business development will involve empanelment with companies/Institutes for their recruitment / Training solutions . We will share a percentage of the revenue with the freelance BD consultants on mutually agreed terms & conditions.

Best Regards,

Team FoxBrains

mail id : team@foxbrains.com

Interview Dressing Tips

Wear outfits that indicates you are ready to go to work these days. 


Men and Women


 All apparel should be nicely forced.
 Traditional two-piece business package (solid dark-colored pink or greyish is best)
 Traditional long-sleeved shirt/blouse (white is e thbest, bright is next best)
 Extra ordinary, refined, conservative shoes
 Extra ordinary and well-groomed hairstyle
 Extra ordinary, cut fingernails
 Little fragrance or perfume
 Extra ordinary openings – no deafening coins
 No gum, candies or cigarettes


Men


 Tie should be cotton with a conservative pattern
 Darker sneakers (black lace-ups are best); tidy and polished
 Darker footwear (black is best)
 Short hair always gatherings best in interviews
 No beards – mustaches are satisfactory (keep tidy and trimmed)
 No earrings
 No hefty cologne


Women


 Always wear a go well with with a jacket; or a sheath attire with a jacket
 Do not wear incredibly high-heeled or foundation shoes
 Do not wear open-toe sneakers or high heel mules (they are more casual)
 Traditional pantyhose at or near appearance (and no runs!)
 If you wear claw develop (not required), use clear or a conservative color
 One set of jewelry only
 Traditional makeup
 No hefty perfume
 No hefty cologne

Advice to build up your career

Having an suitable profession is a fantasy for all. For those, who are status on the patience of getting into the business enterprise and the ones in it experiencing a continuous demand to execute. Now the get 22 scenario is where you are requested to plan a career!

If it was so much under my control to design and develop the best profession, would I not become the next Expenses Gates? But taking all the inner and exterior aspects into consideration I still can do a bit of preparing. Let's say a bit of preparing to cope with a lot of developing days!

The very primary is to know what you actually want. What type of a organization are you prepared to function in? Which function lifestyle will allow you to perform? The individuals you want to function with. Do you want them to be acting officially or you want to function in a fun place? Work consideration you want. Do you wish to be a innovator or a follower? The jobs and obligations you want to take? How powerful is your psychological quotient for some not so suitable function situations? What type of advantages and settlement you want from the company? Solutions to all these concerns will carry out images of what type of a profession you desire!

Also set up a design of prerequisites you can't do without! This is a classification that has a big effect on your profession. It is apparent that beautiful aspects create you execute better than in frequent circumstances. But aspects like a good device to function on is a requirement but the same romance could get beautiful if your organization offered you a most advanced technological innovation laptop! So create sure your must have number is not over-powered by things that pleasure you! Must-haves are very important. They are utter specifications. While you may stop some of your "wants," must-haves are important and cannot be affected.

Let us number down a few places where we need to split our objectives into types of- Must Have, Don't Want, Delightful and Interesting.

We must have recommendations to choose which organization to function with. This shall also involve if you are prepared to switch out of your town. Generate for more than 2 time each day.

Culture and individuals in the job. We can't modify these aspects, but can choose not to function in a location where it's not relaxed.

The type of function you want to do. The status or location you want to function at. This is an utter information of your abilities with regards to your academic certification and publish practical experience.

If other advantages like medical insurance, one day functioning at house, 9 to 6 functioning time, 10 times holiday every year (with pay) are eye-catching to you or bigger income for limitless functioning time 6 times per weeks time and function from house on Sundays??

Emotional descriptions of ones own self is a must! It provides you with an understanding to your short drops and will allow you to increase.

Also discuss what type of fun you want in a job. Or you just want to function and get home! Be sure as this can cause to apathy and depressive disorder.

Building an suitable profession is like developing the house, with your own design that meets your specifications. But keep in mind even when we are developing our ideal house we do modify with the specifications of our loved one or say the inevitable exterior aspects for the best career!

Essential Tips For Listening Skills

Effective reading is complicated, in aspect, because people often are more targeted on what they're saying than on what they're reading in come back. According to a recent research study, people think the voicemail they deliver is more essential than the voicemail they get. Usually, senders think that their concept is more beneficial and immediate than do the people who get it.

Additionally, reading is complicated because people don't function as complicated at it as they should. Listening seems to happen so normally that placing a lot of attempt into it doesn't seem necessary. However, attempt and attempt is exactly what successful reading needs.

Internal auditors must pay attention to information, rationales, and health of economical methods and methods. They are consistently discussing with other workers whose experience variety from sales to money to marketing to details techniques. Moreover, information by other workers of any "unusual" methods often present a considerable endeavor to an inner auditor's reading expertise. Auditors can use the following methods to increase these expertise.

1. CONCENTRATE ON WHAT OTHERS ARE SAYING. When enjoying someone, do you often find yourself considering a job or endeavor that is getting close to contract or an essential family matter? In the center of a discussion, do you sometimes realize that you haven't observed a concept the other individual has said? Most people discuss at the amount of 175 to 200 terms per small. However, studies recommend that we are very able of reading and running terms at the amount of 600 to 1,000 terms per small. An inner auditor's job these days is very quick and complicated, and because the brain does not use all of its potential when reading, an auditor's thoughts may flow to looking at further concerns or information rather than enjoying the concept at side. This rarely used thoughts power can be a buffer to successful reading, producing the auditor to pass up or misunderstand what others are saying. It is essential for inner auditors to definitely concentrate on what others are saying so that successful interaction can happen.

2. SEND THE NONVERBAL MESSAGE THAT YOU ARE LISTENING. When someone is discussing with you, do you sustain eye get in touch with with that person? Do you present the presenter you are reading by nodding your head? Does your gestures send the concept that you are listening? Are you inclined ahead and not using your palms to perform with things? Most interaction professionals recognize that nonverbal email messages can be three times as highly effective as spoken email messages. Effective interaction becomes complicated at any time you deliver a nonverbal concept that you're not really reading.

3. AVOID EARLY EVALUATIONS. When reading, do you often create immediate choice about what the presenter is saying? Do you expect or think what the presenter is going to say next? Do you sometimes find out later that you never think of properly what the presenter was informing you? Because a audience can pay attention more easily than most audio system discuss, there is a propensity to assess too easily. That propensity is perhaps the biggest buffer to successful reading. It is especially essential to prevent early evaluations when enjoying a individual with whom you differ. When audience members start to differ with a sender's concept, they usually misunderstand the staying details and perspective its expected indicating so that it is constant with their own philosophy.

4. AVOID GETTING DEFENSIVE. Do you ever take what another individual says individually when what her or she is saying is not used to be personal? Do you ever become furious at what another individual says? Cautious reading does not mean that you will always recognize with the other person's perspective, but it does mean that you will try to pay attention to what the other individual is saying without becoming extremely defensive. Too time used describing, elaborating, and protecting your choice or location is a sure indication that you are not reading. This is because your function has modified from one of enjoying a function of effective others they are incorrect. After enjoying a location or recommendation with which you differ, simply response with something like, "I comprehend your factor. We just differ on this one." Effective audience members can pay attention comfortably to another individual even when that individual is providing unfair judgments.

5. PRACTICE PARAPHRASING. Paraphrasing is the art of placing into your own terms what you imagined you observed and saying it back to the emailer. For example, a subordinate might say: "You have been unfair to amount me so low on my efficiency assessment. You have ranked me cheaper than Jim. I can do the job better than him, and I've been here lengthier." A paraphrased reaction might be: "I can see that you are irritated about your score. You think it was unfair for me to amount you as I did." Paraphrasing is an excellent strategy for increasing your reading and problem-solving expertise. First, you have to pay attention very properly if you are going to perfectly paraphrase what you observed. Second, the paraphrasing reaction will simplify for the emailer that his or her concept was properly obtained and motivate the emailer to grow on what he or she is trying to express.

6. LISTEN (AND OBSERVE) FOR FEELINGS. When reading, do you concentrate just on the terms that are being said, or do you also focus on the way they are being said? The way a presenter is status, the design and inflection he or she is using, and what the presenter is doing with his or her palms are all aspect of the concept that is being sent. A individual who increases his or her speech is probably either furious or disappointed. A individual looking down while discussing is probably either shy or shy. Disruptions may recommend fear or insufficient assurance. Those who eye get in touch with is key and slender ahead are likely presenting assurance. Justifications may indicate fear. Incorrect quiet may be a indication of anger and be expected as penalties.

7. ASK QUESTIONS. Do you usually ask concerns when enjoying a message? Do you try to explain what a individual has said to you? Effective audience members create certain they have properly observed the concept that is being sent. Ask concerns to explain details or to acquire details. Open-ended concerns are the best. They need the presenter to express more details. Type your concerns in a way that creates it clear you have not yet driven any findings. This will guarantee the concept emailer that you are only considering getting more and better details. And the more details that you as a audience have, the better you can response the sender's interaction.

LISTEN ACTIVELY

Not everyone has to have same design of reading, but inner auditors who use "active" reading will likely become much better audience members. Effective reading needs that the device of a concept put aside the truth that reading is easy and that it happens normally and realize that successful reading is attempt. Caused by active reading is more powerful and successful interaction.

The Listening Quiz

Are you an successful listener? Ask a look that you express with consistently and who you know will response genuinely to reply "yes" or "no" to these 10 concerns. Do not response the concerns yourself. We often perspective ourselves as excellent audience members when, actually, others know that we are not.

1. During the last two several weeks, can you remember an occurrence where you imagined I was not enjoying you?

2. When you are discussing with me, do you feel safe at least 90 % of the time?

3. When you are discussing with me, do I sustain eye get in touch with with you most of the time?

4. Do I get defensive when you tell me elements with which I disagree?

Interview Tips

An appointment must be checked out, as an chance of you to display your ability. Interview are developed to have a look at your relevance for a job. To create any job appointment effective it is important to keep a few elements in mind. Planning is the key to achievements, be it on the expert front side or the personal one.

One of the first actions would be to analysis the company or the company where you wish to utilize.

It is important to know the job information you are implementing for. Double-check to see if you have the essential credentials and experience. That is one of the present day elements that any potential businesses would be looking at.

It is also a great concept to create a collection of model concerns using the job information and example appointment concerns. Doing these with associates or fellow workers can help you deal with them better in one more appointment.

In the appointment itself, answer in a relaxed, consisting and assured style. Prevent rambling and follow information. A optimistic mind-set is always valued, so avoid adverse claims of any type.

Show passion and desire about the job and the company, this will help to express your desire to work with the potential businesses.

Interviews

Whatever be the type of appointment you go to, some concerns can be named as typical appointment concerns. Most kinds of interview involve at least some of these concerns. Before establishing off for any job appointment it allows to make these concerns as they can create your direction to achievements better.

Common appointment concerns involve some warm-up concerns which act as ice-breakers. These are usually about the prospective prospects themselves, like “Tell us more about yourself” or “What are your skills and weaknesses?” etc. These concerns are personality-based and are used to analyze what type of an applicant the prospective personnel is.

Behavioral concerns are progressively more used in most interview to evaluate the workers, as they have been found to significantly help in the effective collection of workers.

Questions according to credentials and training and relevant work encounters are other most likely concerns you would be experienced with. Theoretical concerns and tension concerns are developed to analyze your capability to deal with circumstances and your functionality of managing tension.

While planning for typical appointment concerns, create sure to use your solutions well. It is best to create them down and go over them in mock-interview periods.